Play responsibly - your safety is our priority

At tjbed, we believe gaming should be a source of entertainment, not problems. Our responsible gaming tools and support system help you stay in control.

What is responsible gaming and why is it important

Responsible gaming is an approach that ensures online gaming remains a safe and enjoyable form of entertainment. At tjbed, we place the highest importance on our players' wellbeing. We know that most people play responsibly and enjoy it, but in some cases gaming can cause problems.

Our responsible gaming programme is built on three core pillars: prevention, detection and intervention. We provide various tools and resources that help you stay in control of your gaming activities. These include deposit limits, session time reminders, self-exclusion options and access to professional support services.

Research shows that around 98% of players play responsibly, but we are also prepared for the 2% who may need help. Our goal is to create an environment where everyone feels safe and comfortable. tjbed is not just a gaming platform, it is a community where every player's wellbeing matters.

Our commitment

Licensed and regulated by tjbed Gaming Commission. We comply with international responsible gaming standards and regularly update our policies. Your safety and wellbeing are our top priorities.

Self-Control Tools - Full Control in Your Hands

Tjbed provides you with various powerful tools to help you control your gaming experience. These tools are easily accessible in your account settings and can be activated at any time. You can set reasonable limits for yourself, and we will help you stick to them.

Deposit limits

Set daily, weekly or monthly deposit limits. This helps you stay within budget and prevents overspending.

Session Time Limit

Set a time limit for each gaming session. You will be automatically logged out when your set time expires.

Self-Exclusion

Suspend your account temporarily or permanently. Choose from 7 days to 6 months, or permanent exclusion.

Loss Limit

Set a limit on how much you can afford to lose. Once you reach this limit, you will not be able to place any more bets.

Reality Check

Receive reminders of your gaming time and spending at regular intervals. This helps you stay aware.

Account Statement

View and download your complete gaming history, deposits, withdrawals and betting records at any time.

Increase Limit

You can lower your limits at any time and it will take effect immediately. However, requests to increase limits take effect after a 24-hour cooling-off period, so you can avoid impulsive decisions.

How to set limits

  1. Log in to your account
  2. Go to the "Responsible Gaming" section
  3. Select your preferred tool
  4. Set Limits or Duration
  5. Confirm and Save
Limit Type Minimum Duration Maximum Duration Takes effect
Deposit limits Daily Monthly Immediate (decrease), 24 hours (increase)
Session Time 30 Minutes 8 Hours Immediate
Time out 24 Hours 30 Days Immediate
Self-Exclusion 6 Months Permanent Immediate, non-cancellable

Signs of Problem Gaming

It is important to recognize when gaming is becoming a problem. If you or someone you know is experiencing the following signs, it is time to seek help. Remember, asking for help is not a sign of weakness, but a sign of strength.

Warning Signs

Ask yourself these questions:

  • Are you spending more money than you can afford?
  • Is gaming interfering with your work, studies or family responsibilities?
  • Are you playing repeatedly to recover lost money?
  • Have you lied to family or friends about your gaming?
  • Have you borrowed money to fund your gaming?
  • Do you feel restless or irritable when not gaming?
  • Have you tried to reduce your gaming and failed?
  • Is gaming affecting your mental health?

If you answered "Yes" to three or more questions, consider seeking professional help.

Phases of gaming addiction

Gaming problems usually develop gradually:

The sooner you intervene, the easier recovery becomes. tjbed's team is ready to help you at any stage.

Age Verification

We follow strict age verification procedures. No one under 18 can register or play on tjbed. Protecting minors is our top priority.

24/7 Monitoring

Our advanced systems continuously detect unusual gaming patterns. If we spot any issues, we will proactively contact you and offer help.

Educational Resources

Our extensive educational content helps you learn about responsible gaming. Tutorials, guides and videos are available free of charge.

Family Support

Gaming problems affect not only the player, but the whole family. We provide special support and guidance for family members.

Confidential helpline

Our trained counsellors are available 24/7. Share your concerns in complete confidence and receive professional advice.

Therapy referral

When needed, we refer you to licensed therapists and support groups. We're with you on your recovery journey.

Professional Help and Support Resources

You are not alone. Various organizations in Bangladesh and internationally provide help for gaming problems. These services are completely confidential and mostly free of charge. Seeking help is a courageous step and the first step to recovery.

National and international helplines

Gamblers Anonymous Bangladesh

Service: Support groups, peer counseling

Language: Bangla, English

Availability: Weekly meetings, online sessions

National Mental Health Helpline

Service: Mental health counseling, crisis support

Language: Bangla

Availability: 24/7

GamCare International

Service: Online counselling, live chat, phone support

Language: English (translation service available)

Availability: 24/7

BeGambleAware

Service: Educational resources, self-assessment tools

Language: Multilingual Support

Availability: Website always open

Gambling Therapy

Service: Free online counseling, community forums

Language: 15+ Languages

Availability: 24/7 Online

Recovery Is Possible

Thousands of people have successfully recovered from gaming addiction. With the right support and commitment, you too can reclaim a healthy and happy life. Take the first step - ask for help.

For Family and Friends

If your loved one is struggling with a gaming problem:

Need Help? We're Here

Take action today to keep your gaming under control. Use our responsible gaming tools or speak with our support team. Remember, safe gaming means fun gaming.

Contact us

Contact our specialized team for any questions or help regarding responsible gaming. We will listen to all your concerns in complete confidence and provide appropriate solutions.

24/7 Support

Live Chat: Available on website

Email: [email protected]

Response Time: Within 24 Hours

Responsible Gaming Team

Specialized Support: Expert Advice and Support

Language: Bangla, English

Confidentiality: Fully Secure

Emergency help

If you or someone you know is having suicidal thoughts, contact the National Emergency Service (999) or a mental health helpline immediately. Life is precious and help is always available.

Our commitment is ongoing

Tjbed is more than just a gaming platform - it's a responsible community. We continuously improve our policies and tools, following new research and best practices. Your safety and wellbeing are at the core of our business, not just an add-on feature.

We regularly train our staff, collaborate with industry experts and work with responsible gaming organizations. Our goal is simple: to ensure every player has a safe, enjoyable and healthy experience at tjbed.

Recognition and Certification

Tjbed adheres to international responsible gaming standards and is regularly audited by independent organizations. We have received several awards for industry-leading practices. Your trust is our greatest asset.

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